Typically DNS on HSphere-2 is managed without user participation, but in some rare cases you need to add custom records to your DNS zone. An example would be when a user wants all email to be processed by an external mail server rather than by the built-in mail system, or when it is necessary to add more A, MX or CNAME records. However, such user intervention requires knowledge of DNS configuration and clear understanding of what is to be done.

Not all plans allow DNS customization - please ensure that the plan you have selected provides this service.

To customize your DNS, go to the Edit domain page and click the Edit icon in the DNS Configuration field:

This link will take you to the DNS Configuration page:

On this page you can see several blocks of DNS records. Some are built-in and non-removable; others are user-defined and can be deleted. Built-in MX records require special consideration: they can be removed, but all e-mail resources, including mailboxes, forwarders, and autoresponders will also be deleted. The removal of HSphere-2 email services was made possible to enable the use of e-mail services provided by other mail servers.

You can add any type of DNS records by clicking an appropriate link. You will be asked to enter corresponding DNS data.

If you have selected A record, the following page appears:

• Name: enter the string to map to the web server.
• TTL: set how many seconds will elapse before the record is refreshed in the DNS cache.
• Data: enter the IP of the web server.

WARNING: Please pay attention to $ORIGIN when you add an A record.

If you have selected MX record, the following page appears:

In the case of MX records, the Data field contains the preference and the mail domain name. If you leave the Name field blank, all mail will be redirected for this zone.

WARNING: Please pay attention to $ORIGIN when you add an MX record.

If you have selected CNAME record, the following page appears:

In the case of CNAME records, the values have the same format as in the A record with the exception of the Data field. In the Data field you have to enter the name of the server to which you are creating the alias record.

WARNING: Please pay attention to $ORIGIN when you add a CNAME record.